Desarrollo de un modelo para la gestión de selección y evaluación de proveedores, para empresas de servicio de petróleo y gas en Colombia

A model development for supplier selection and evaluation for Oil & Gas services companies in Colombia

dc.contributorForigua Hincapie, Tirso Rafael
dc.creatorTrujillo Moya, Guillermo
dc.date2023-05-26T14:13:17Z
dc.date2023-05-26T14:13:17Z
dc.date2022-07
dc.date.accessioned2023-09-06T17:42:46Z
dc.date.available2023-09-06T17:42:46Z
dc.identifierhttp://hdl.handle.net/10654/43924
dc.identifierinstname:Universidad Militar Nueva Granada
dc.identifierreponame:Repositorio Institucional Universidad Militar Nueva Granada
dc.identifierrepourl:https://repository.unimilitar.edu.co
dc.identifier.urihttps://repositorioslatinoamericanos.uchile.cl/handle/2250/8692394
dc.descriptionActualmente el comportamiento de la industria energética en Colombia, específicamente en el área de petróleo y gas, ha venido incrementando gracias a los descubrimientos que se han obtenido en nuevos yacimientos no convencionales, llegada de nuevas operadoras y la adquisición de tecnología de punta que no se tenía localmente. Un beneficio para la economía y la industria petrolera del país, pero así mismo un reto para los proveedores, empresas prestadoras de servicio y operadoras que están involucrados en esta área. Retos como cumplir con los tiempos de entrega de la operación, controlar y mitigar los posibles riesgos ambientales, reducir pérdidas operacionales y monetarias por fallas en los procesos de compras, reducción de costos, calidad de su maquinaria, entre otros; los cuales hacen que la selección y evaluación de un proveedor en un servicio, sea tan importante, particular y compleja en esta industria. Por esta razón, esta investigación está enfocada en el desarrollo de un modelo o herramienta híbrida, que combina una metodología de 5 fases determinada por el diagnóstico de la situación actual de este tema en Colombia por medio de una revisión literaria profunda, la exploración de las mejores prácticas de selección y evaluación de proveedores actuales en la Industria de petróleo y gas, la identificación de unos criterios y subcriterios a través de una encuesta de 32 factores, la cual es distribuida a expertos del tema a nivel nacional y global, para posteriormente aplicar métodos cuantitativos como el Proceso Analítico Jerárquico (AHP) y cualitativos como el Delphi, y poder evaluar o determinar los pesos y rankings de los criterios y subcriterios a ser usados en el modelo propuesto. Además de incluir unos indicadores clave de rendimiento (KPI) en base a esos criterios o factores encontrados. Una vez con el modelo desarrollado, se opta hacer un caso de estudio con proveedores de la zona y evaluar cuál sería la mejor opción para seleccionar de acuerdo con el modelo híbrido elaborado. Los resultados muestran que factores como el costo de los productos y servicios, calidad certificada de sus equipos, tiempos de entrega, respuesta y solución a problemas urgentes, son los más importantes para seleccionar y evaluar un proveedor de Petróleo y Gas en Colombia. Este estudio no solo otorga una recomendación para la gestión de proveedores de una empresa de servicios de hidrocarburos, sino que permitirá una mejor asignación de compras y servicios en la cadena de suministros hacia sus proveedores, donde sí se evalúan de manera correcta los factores, criterios, riesgos y categorías del modelo, se podrán evitar la reducción de tiempos nos productivos, perdidas y futuros problemas operacionales. Esto, para una empresa prestadora de servicios de petróleo y gas, se traduce en aumentar la eficiencia en sus procesos internos y externos dentro de la cadena de valor durante el ciclo de vida del pozo y sus diferentes etapas de la exploración, desarrollo y producción del hidrocarburo.
dc.descriptionNOTA DE ADVERTENCIA II AGRADECIMIENTOS III DEDICATORIA IV LISTA DE FIGURAS VIII LISTA DE TABLAS XII LISTA DE ABREVIATURAS XIII RESUMEN XV CAPÍTULO 1 INTRODUCCIÓN 1 1.1 Planteamiento del problema 1 1.2 Justificación 4 1.3 Objetivos 5 1.3.1 Objetivo General 5 1.3.2 Objetivos Específicos 5 1.4 Hipótesis 6 1.5 Alcance 6 CAPÍTULO 2 ESTADO DEL ARTE 7 CAPÍTULO 3 MARCO TEÓRICO 31 3.1 Proceso para la gestión de proveedores 31 3.2 Modelos para la selección y evaluación de proveedores 34 3.3 Métodos para selección y evaluación de proveedores 39 3.3.1 Método DELPHI 39 vi 3.3.2 Método AHP 41 CAPÍTULO 4 DESARROLLO DE LA METODOLOGÍA/MATERIALES Y MÉTODOS/DESARROLLO EXPERIMENTAL 46 4.1 Diagnóstico – FASE 0 47 4.1.1 Revisión Literaria y académica específicamente para Colombia 47 4.1.2 Punto de vista de expertos 51 4.2 Exploración – FASE 1 52 4.2.1 Revisión Literaria 52 4.2.2 Tomadores de decisiones (DMs) 59 4.3 Identificación – FASE 2 61 4.3.1 Metodología Delphi 61 4.3.2 Metodología AHP 63 4.4 Desarollo - FASE 3 65 4.5 Validación - FASE 4 66 CAPÍTULO 5 RESULTADOS Y ANÁLISIS 68 5.1 Diagnóstico – FASE 0 68 5.2 Exploración – FASE 1 75 5.3 identificación – FASE 2 76 5.3.1 Metodología Delphi 76 5.3.2 Metodología AHP 80 5.4 Desarrollo – FASE 3 85 5.5 Validación – FASE 4 88 CAPÍTULO 6 CONCLUSIONES Y RECOMENDACIONES 91 REFERENCIAS 95 vii ANEXOS 102
dc.descriptionThe behavior of the energy industry in Colombia, specifically around oil and gas, has been increasing thanks to the discoveries that have been obtained in new unconventional deposits, the arrival of new operators and the acquisition of innovative technology that was not available locally. A benefit for the economy and the oil industry of the country, but also a challenge for suppliers, service providers and operators that participate in this area. Challenges such as meeting the delivery times of the operation, controlling, and mitigating possible environmental risks, reducing operational and monetary losses due to failures in the purchasing processes, cost reduction, quality of your machinery, and others, which make the selection and evaluation of a provider in a service so important and complex in this industry. For this reason, this research is focused on the development of a hybrid model or tool, which combines a 5-phase methodology determined by the diagnosis of the current situation of this issue in Colombia through an in-depth literary review, the exploration of the best practices of selection and evaluation of current suppliers in the oil and gas industry, the identification of criteria and sub-criteria through a survey of 32 factors, which is distributed to experts in the field at the national and global level, to subsequently apply quantitative methods such as the Analytical Hierarchical Process (AHP) and qualitative methods such as Delphi, and to be able to evaluate or determine the weights and rankings of the criteria and sub criteria to be used in the proposed model. In addition to including key performance indicators (KPIs) based on those criteria or factors found Once the model developed, it is decided to make a case study with suppliers in the area and evaluate which would be the best option to select according to the hybrid model elaborated. The results show that factors such as the cost of products and services, certified quality of your equipment, delivery times, response, and solution to urgent problems, are the most important to select and evaluate an Oil and Gas supplier in Colombia. This study not only gives a recommendation for the management of suppliers of a hydrocarbon services company but will allow a better allocation of purchases and services in the supply chain to its suppliers, where if the factors, criteria, risks, and categories of the model are correctly evaluated, the reduction of productive times can be avoided, losses and future operational problems. This translates for a company providing oil and gas services, in increasing the efficiency in its internal and external processes within the value chain during the life cycle of the well and its distinct stages of exploration, development and production of hydrocarbon.
dc.descriptionMaestría
dc.formatapplicaction/pdf
dc.formatapplication/pdf
dc.languagespa
dc.publisherMaestría en Logística Integral
dc.publisherFacultad de Ingeniería
dc.publisherUniversidad Militar Nueva Granada
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dc.rightshttp://creativecommons.org/licenses/by-nc-nd/4.0/
dc.rightsinfo:eu-repo/semantics/openAccess
dc.rightshttp://purl.org/coar/access_right/c_abf2
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rightsAcceso abierto
dc.subjectPROVEEDORES - SELECCION DE PERSONAL
dc.subjectPROVEEDORES - ADMINISTRACION DE PERSONAL
dc.subjectINDUSTRIA DEL PETROLEO
dc.subjectSupplier selection and evaluation
dc.subjectSupplier management
dc.subjectSelection and Evaluation Criteria
dc.subjectMixed Mathematical Model
dc.subjectHybrid models
dc.subjectSupply chain
dc.subjectAHP Method
dc.subjectDelphi Method
dc.subjectOil and Gas.
dc.subjectSelección y evaluación de proveedores
dc.subjectGestión de proveedores
dc.subjectCriterios de selección y evaluación
dc.subjectModelos matemáticos mixtos
dc.subjectModelos híbridos
dc.subjectGerenciamiento de la cadena de suministros
dc.subjectMétodo AHP
dc.subjectMétodo Delphi
dc.subjectPetróleo y Gas.
dc.titleDesarrollo de un modelo para la gestión de selección y evaluación de proveedores, para empresas de servicio de petróleo y gas en Colombia
dc.titleA model development for supplier selection and evaluation for Oil & Gas services companies in Colombia
dc.typeTesis/Trabajo de grado - Monografía - Maestría
dc.typeinfo:eu-repo/semantics/masterThesis
dc.typehttp://purl.org/coar/resource_type/c_bdcc
dc.typeinfo:eu-repo/semantics/acceptedVersion
dc.coverageColombia
dc.coverageCalle 100


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