Artículos de revistas
Software maintenance project delays prediction using Bayesian Networks
EXPERT SYSTEMS WITH APPLICATIONS, v.34, n.2, p.908-919, 2008
MELO, Ana C. V. de
SANCHEZ, Adilson J.
Managing software maintenance is rarely a precise task due to uncertainties concerned with resources and services descriptions. Even when a well-established maintenance process is followed, the risk of delaying tasks remains if the new services are not precisely described or when resources change during process execution. Also, the delay of a task at an early process stage may represent a different delay at the end of the process, depending on complexity or services reliability requirements. This paper presents a knowledge-based representation (Bayesian Networks) for maintenance project delays based on specialists experience and a corresponding tool to help in managing software maintenance projects. (c) 2006 Elsevier Ltd. All rights reserved.