Actas de congresos
Towards A Social-based Process For Information System Development: A Case Study
Project Management And Risk Management In Complex Projects: Studies In Organizational Semiotics. , v. , n. , p. 177 - 192, 2007.
Cocozza Simoni C.A.
Meincke Melo A.
The role played by the computer in organizations continues to evolve and increases in importance, since it mediates social relationships. To improve the information system (IS) development process we need a better understanding of the organizations and their internal and external interactions and dynamics. This chapter aims at discussing a semiotic-based approach to the development of IS. The proposed approach is illustrated with a case study in which a real organization was exposed to methods of organizational semiotics (OS) to rethink its way of developing systems. This work has allowed us to verify the contributions of OS to the redesign of an IS development process in an IT organization. © 2007 Springer.177192Blyth, A., Business Process Re-engineering: What is it? (1997) SIGGROUP Bulletin, 18 (1). , AprilBonacin, R., Baranauskas, M.C.C., Liu, K., From ontology charts to class diagrams: Semantic analysis aiding systems design (2004) The 6th International Conference on Enterprise Information Systems, , Setúbal, PortugalDourish, P., Developing a reflective model of collaborative systems (1995) ACM Transactions on HCI, 2 (1). , March 1995Ehn, P., Lowgren, J., Design for quality-in-use: Human-computer interaction meets information systems development (1997) Handbook of Human-Computer Interaction, , Helander M, Landauer TK, Prabhu P (eds), 2nd edn, Elsevier Science, AmsterdamFitzgerald, B., Russo, N.L., O'Kane, T., Software development method tailoring at Motorola (2003) Communications of the ACM, 46, p. 4. , AprilHeusden, B., Jorna, R.J., (2000) Reconsidering the Standard: A Semiotic Model of Organization(s), , Groningen University, Groningen, New ZealandJacobson, I., Booch, G.B., Rumbaugh, J., (1999) The Unified Software Development Process, , Addison-Wesley, Reading, MALiu, K., Stamper, R.K., Huang, K., A morphology for re-engineering competitive business (1997) Legacy to Client/Server-Have You Chosen Wisely, , Booth A (ed.), UNICOM Press, New England, USALiu, K., (2000) Semiotics in Information Systems Engineering, , Cambridge University Press, CambridgeLiu, X., (2001) Employing MEASUR Methods for Business Process Reengineering in China, , Ph.D. thesis, University of Twente, Enschede, The NetherlandsMuller, M.J., Haslwanter, J.H., Dayton, T., Participatory practices in the software lifecycle (1997) Handbook of Human-Computer Interaction, pp. 255-297. , 2nd edn, Elsevier Science, AmsterdamPressman, R.S., (2001) Software Engineering: A Practitioner's Approach, , 5th edn, McGraw-Hill, New YorkSimoni, C.A.C., Baranauskas, M.C.C., The practice of software development and the organizational semiotics approach: A case study in business organizations (2004) The 7th International Workshop on Organizational Semiotics, , Setúbal, PortugalSimoni, C.A.C., Bonacin, R., Baranauskas, M.C.C., Bringing social constructs to the information system development process: Contributions of organizational semiotics (2005) ICEIS/2005-The 7th International Conference on Enterprise Information Systems, , Miami, USASommerville, I., Software engineering (2001) International Computer Science Series, , 6th edn, Addison-Wesley, Boston, MAStamper, R., Liu, K., Hafkamp, M., Ades, Y., Understanding the roles of signs and norms in organizations-a semiotic approach to information system design (2000) Behaviour and Information Technology, 19 (1), pp. 15-27