info:eu-repo/semantics/article
Comprehensive management model for solid waste collection and transportation in Peruvian urban municipalities
Fecha
2020-01-01Registro en:
21945357
10.1007/978-3-030-25629-6_149
21945365
Advances in Intelligent Systems and Computing
2-s2.0-85070009666
SCOPUS_ID:85070009666
0000 0001 2196 144X
Autor
Bernal, Renato
Sánchez, Edgar
Mauricio, David
Raymundo, Carlos
Institución
Resumen
Here in, comprehensive management model of municipal solid waste collection and transportation, “MIGRU,” is proposed, based on the Lean Six Sigma, VSM, and Servqual methods. This model considers and includes three important management systems for an efficient collection value chain: quality management, route management, and HR and community management. The proposed model was implemented and validated in the municipality of Lima, Peru, and the results showed that municipal costs were reduced up to 40%, solid waste was reduced in the streets, and routes and processes were updated and improved in addition to an improvement in the participation and environmental education of citizens. Thus, correct management of the proposed model’s three general approaches to a very positive municipal impact at economic and environmental levels, without the investment of excessive amounts of money observed in first-world countries.