bachelorThesis
Percepción del cuidado y autocuidado de trabajadores en el ámbito de movilidad humana en el Gobierno Autónomo Descentralizado del Cantón Cuenca, en el periodo marzo - agosto 2022
Fecha
2023-03-02Autor
Ormaza Castro, Sofía Caridad
Rubio Peralta, Sofia Michelle
Institución
Resumen
In Ecuador since 2015 there has been an important migratory wave caused by the
humanitarian crisis in Latin America, causing the activation of measures by different national
and international organisations that seek rights, as Agreda et al. (2021) refers, as a result of
this, vacancies were opened for professionals in the area of human mobility, with implications
of extensive workload and job instability, which could lead to job burnout characterised by
emotional fatigue and burnout; this can be foreseen from the salutogenic approach. This
qualitative study with a phenomenological design has a descriptive scope and was developed
with the projects of the Autonomous Decentralised Municipal Government (GAD) of the canton
of Cuenca, with the participation of the coordinators and working groups, who have worked
for at least twelve months in direct contact with people in a situation of human mobility, with
the aim of identifying the perceptions of care and self-care practices, both institutional and
personal, of the project workers' teams; The aim was to describe them from a salutogenic
approach in order to understand their effects on municipal workers. The information was
obtained through semi-structured interviews and a focus group, where workers expressed the
implementation of group support practices, mostly by self-management, however, they
recognise symptoms of job burnout, burnout, empathy burnout and job depersonalisation as
persistent situations in their work environment due to work overload and instability and the
absence of spaces for decompression.