info:eu-repo/semantics/article
The construction of a scorecard of information technology in a company
Fecha
2014-06-19Registro en:
Pérez Lorences, P; García Ávila, L. (2014). The construction of a scorecard of information technology in a company. Visión de Futuro, Revista Científica. Posadas (Misiones): UNaM. FCE. APP; 18(2), 172-187.
1668-8708 (Versión online)
VF-246
Autor
Pérez Lorences, Patricia
García Ávila, Lourdes
Institución
Resumen
The balanced scorecard is a popular enterprise level tool widely used to evaluate the performance of an organization, and has even become a management system to implement business strategies. Its application to the field of information technology (IT) has also spread widely as an instrument of strategic alignment and performance evaluation. However, companies often know how to design and effectively implement this valuable tool. This paper proposes a method to guide the construction of a balanced scorecard of IT in an organization that is in line with the business strategy, achieving necessary strategic alignment. The feasibility of application of the procedure was proven through the case study in a software company.