Evaluación del programa de seguridad de paciente de un hospital de primer nivel según la percepción de la cultura de los trabajadores
Raga Solano, Sunny Del Rocio
Introduction: Patient safety is an essential issue for all workers in the health area, hence the importance of analyzing culture in health institutions. Objective: To evaluate the perception of the culture of the patient safety program by the workers of a first level hospital, in order to provide improvement actions to the solution of the reaction to adverse events. Materials and methods: a descriptive study was carried out in which the safety culture of the patient of the workers of a first level hospital in Tolima, Colombia during the second quarter of 2017 was evaluated by means of the questionnaire Medical Office Survey On Patient Safety Culture (MOSPS) translated, adapted and validated for primary health care by the Ministry of Health of Spain. Results: the questionnaire was applied to 71 workers belonging to both the care and non-assistance areas of the hospital. The best valued dimensions were those of organizational learning, monitoring of patient care, training of health personnel and teamwork with 84%, 79%, 79% and 71% of positive responses. The dimensions with lower valuation were rhythm of work, communication about the error and frank communication which require improvement actions. Conclusions: the overall perception of the patient safety culture refers to the need to increase improvement actions at the institutional level, supported by outstanding dimensions. Keywords: patient safety, safety culture, hospital, quality, health care, adverse events, risks, MOSPS.