Prevalencia de síndrome de burnout en personal de los servicios de urgencias en una institución prestadora de servicios de salud de baja complejidad de Neiva, 2014: estudio de corte transversal
Quintero Vieda, Julio César
Silva Buitrago, Tatiana Ximena
Objective: To determine the prevalence of burnout syndrome in staff emergency services provider in a health care institution low complexity of Neiva. Background: Burnout syndrome is an inadequate response to chronic job stress whose main features are: high levels of emotional exhaustion, depersonalization, and reduced personal accomplishment. The worldwide prevalence of this syndrome in health personnel varies between 2.2% and 69.2%. Method: cross sectional study. A sample of 90 workers (doctors, nurses and nursing assistants) in a State enterprise low complexity of the city of Neiva was applied self-administered questionnaire composed of two validated instruments (Maslach Burnout Inventory and the National Conditions Survey working at the National Institute for Health and Safety at Work). Results: The prevalence of burnout syndrome was 3.3% (n = 3) (elevated levels in the three characteristics simultaneously); 11.1% (n = 10) of emotional exhaustion, 20% (n = 18) depersonalization and 10% (n = 9) low personal accomplishment. No statistically significant between the conditions of employment and work with the syndrome in question associations were found. Conclusion: Laboring in emergency confronts the worker needs to fulfill its task, as well as stressful social relationships. Factors such as the degree of autonomy and control, social support at work, associated with positive personal relationships and high functionality could mediate family as protectors or modulators Burnout Syndrome.