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Service design with applications to health care institutions
(Business Expert Press, 2017)
This work presents an innovative approach to business design, known as Business Engineering, and its application to service offerings design in general and health services in particular. Such an approach is characterized ...
EditorialEditorialEditorial
(Universidad Politécnica Salesiana (Ecuador), 2020)
Hospital services drama in VenezuelaEl drama del servicio hospitalario en Venezuela
(Universidad Centroccidental Lisandro Alvarado, 2020)
Editorial: How the COVID-19 security measures have influenced the psychological therapies procedures and therapeutic elements
The COVID-19 pandemic brought major changes in mental health services. Clinicians and service users had to face challenges related to the restrictions for attending appointments, as well as the physical distancing and ...
Pharmacist services
Welcome to the Special Issue “Pharmacist Services” of Pharmacy—an open access journal with
a focus on pharmacy education and practice. Articles in this Special Issue reveal how pharmacist
services can progress in (1) ...
Yolanda Altagracia Santana Alvarez: a life at the service of othersYolanda Altagracia Santana Álvarez: una vida al servicio de los demás
(Universidad Autónoma de Santo Domingo (UASD), 2017)
La percepción de los cruceristas estadounidenses sobre el servicio turístico de calidad ofrecido por los guías de turistas en Mazatlán, México
(Facultad de Administración de Empresas Turísticas y Hoteleras, 2012-11-20)
En un sector como el turístico, en el que la competencia global crece día a día, lograr un elevado índice de satisfacción entre los visitantes es una meta prioritaria por parte de los prestadores de servicios turísticos. ...