Buscar
Mostrando ítems 21-30 de 18130
Gamification and service marketing
(Springer Open, 2016)
Customer service: venda direta
(Universidade Tecnológica Federal do ParanáCuritibaDepartamento Acadêmico de Gestão e Economia, 2013-08-20)
The role of customer interactions towards customer satisfaction in theme parks experience
(Universidad del Zulia, 2019)
The role of organizational justice in the customer orientation–performance relationshipEl papel de la justicia organizacional en la relación entre orientación al cliente y desempeño
(Academia Revista Latinoamericana de Administración, 2021)
Service model based on Lean Service: Standardized Work and 5S to increase customer satisfaction in a veterinary SME
(Latin American and Caribbean Consortium of Engineering InstitutionsUS, 2023)
Companies in the veterinary services sector face the challenge of providing optimal customer service. This sector contributes 40% of the national Gross domestic product and concentrates 48% of formal employment. Considering ...
Lean Thinking Simulation Model to Improve the Service Performance in Fast Food
(2021-01-01)
The fast food industry, specifically the service department, has experienced sustainable economic growth and has evolved in the application of substantial methods, however, it has presented a slowdown due to deficient ...
Improving logistics services through the technology used in fleet management
(2012)
Outsourcing logistics has established itself in the area of the LSP (Logistics Service Provider), which offers a range of services to its customers. In this line, transportation is characterized as one of the most important ...
Analysis of quality in Brazilian e-commerce (B2C)
(Springer-verlag Berlin, 2010-12-14)
The business world has changed the way how people think and act on products and services. In this context, the most recent amendment of the scenarios of retail operations has been the use of technology in sales and ...