Lean Manufacturing Model of Production Management Make to Order Based on QRM to Reduce Order Delivery Times in Metal-Mechanical SMEs

Abstract

actors such as the lack of standardization of processes and unproductive times in manufacturing companies cause deficiencies in production processes, this in turn causes delays in the delivery of finished products. Given the problem, the use of Lean-QRM is proposed as a solution model to reduce the delivery times of orders in SMEs, both methodologies complement each other and are aimed at improving efficiency in companies with production-to-order systems. For this reason, the research carried out seeks to implement a model focusing on increasing efficiency in the production area of the company under study in order to improve the performance of on-time deliveries (OTD). The results suggest a minimum increase of 1.5% in the delivery of orders on time.