Artículo de revista
Comparative analysis between anp and anp- dematel for six sigma project selection process in a healthcare provider
Registro en:
0302-9743
Corporación Universidad de la Costa
REDICUC - Repositorio CUC
Autor
Ortiz Barrios, Miguel Angel
Felizzola Jiménez, Heriberto
Nieto Isaza, Santiago
Institución
Resumen
This paper presents an ANP technique applied to identify and priori- tize Six Sigma
projects for healthcare providers whose results allow selecting the project that
ensures the maximum financial benefits for the healthcare com- pany. First, the Six
Sigma evaluation model is determined, then the criteria weights are established by
ANP (Analytic Network Process) and finally, results from ANP and ANP- DEMATEL
(Decision Making Trial and Evaluation Labo- ratory) are compared. The results show
a better decision making performance for ANP-DEMATEL. An empirical case from
healthcare sector is presented, showing the effectiveness of the proposed
technique.