Colombia
| Artículo de revista
Business intelligence governance framework in a university: universidad de la costa case study
Registro en:
0268-4012
Corporación Universidad de la Costa
REDICUC - Repositorio CUC
Autor
Combita Niño, Harold Arturo
Cómbita Niño, Johana Patricia
Morales Ortega, Roberto Cesar
Institución
Resumen
Universities and companies have decision-making processes that allow to achieve
institutional objectives. Currently, data analysis has an important role in generating
knowledge, obtaining important patterns and predictions for formulating strategies. This
article presents the design of a business intelligence governance framework for the
Universidad de la Costa, easily replicable in other institutions. For this purpose, a
diagnosis was made to identify the level of maturity in analytics. From this baseline, a
model was designed to strengthen organizational culture, infrastructure, data
management, data analysis and governance. The proposal contemplates the definition of
a governance framework, guiding principles, strategies, policies, processes, decisionmaking body and roles. Therefore, the framework is designed to implement effective
controls that ensure the success of business intelligence projects, achieving an alignment
of the objectives of the development plan with the analytical vision of the institution.