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Strategic planning as a competitive differential: A case study of the Sealed Sources Production Laboratory
Autor
VIEIRA, IMARIO
NASCIMENTO, FERNANDO C.
CALVO, WILSON A.P.
INTERNATIONAL NUCLEAR ATLANTIC CONFERENCE
Resumen
Strategic planning has always been and continues to be one of the most important management tools for
decision making. Amidst the uncertainties of the 21st century, public, private and third sector organizations are
steadily struggling to improve their strategic plans by using more effective results management tools such as
BSC-Balanced Scorecard. Nuclear research institutes and research centers around the world have been using
more and more these types of tools in their strategic planning and management. The objective of this article was
to recommend the use the BSC as a strategic tool for decision making for the Sealed Sources Production
Laboratory located in the Radiation Technology Center, at Nuclear and Energy Research Institute
(IPEN/CNEN-SP), in S??o Paulo, Brazil. The methodology used in this academic article was a case study, which
considered the object of the study, the Sealed Sources Production Laboratory, from January 2014 to August
2016. Among the main results obtained with this study can be cited: the improvement of the information flow,
the visualization and proposition to change the periodicity of analysis of the results, among others. In view of
the expected results, it was possible to conclude that this study may be of value to the Sealed Sources
Production Laboratory for Industrial Radiography and Industrial Process Control and also to other research
centers, as it will allow and contribute with an additional management support tool.