Otro
Diretrizes para implantação coletiva e semipresencial de sistemas certificáveis de gestão
Registro en:
Gestao e Producao, v. 20, n. 3, p. 603-613, 2013.
0104-530X
1806-9649
10.1590/S0104-530X2013000300008
S0104-530X2013000300008
2-s2.0-84885047994.pdf
2-s2.0-84885047994
Autor
Izeppe, Fábio Roberto
De Oliveira, Otávio José
Resumen
This paper aims to develop guidelines for the collective and semi-presence-based implementation of (a situation in which there is no active participation of a consultant specialist in the company) certifiable management systems. These systems include ISO 9001, ISO 14001, or OHSAS 18001. This is a theoretical and conceptual study which was based on four practical experiences of the theory of collective and semi-presence-based system implementation for the development of the guidelines proposed. These guidelines are drawn up according to the following items: selection of companies; awareness, diagnosis, planning, training, implementation, verification and improvement.