An aproach for implementing knowledge management in small and medium companies in Brazil: A case study

dc.contributorUniversidade Estadual Paulista (UNESP)
dc.creatorPimentel, Ana Carolina Manfrinato
dc.creatorAlbino, João Pedro
dc.date2014-05-27T11:25:25Z
dc.date2016-10-25T18:33:16Z
dc.date2014-05-27T11:25:25Z
dc.date2016-10-25T18:33:16Z
dc.date2010-12-01
dc.date.accessioned2017-04-06T01:48:34Z
dc.date.available2017-04-06T01:48:34Z
dc.identifierProceedings of the European Conference on Knowledge Management, ECKM, v. 2, p. 647-652.
dc.identifier2048-8963
dc.identifier2048-8971
dc.identifierhttp://hdl.handle.net/11449/72201
dc.identifierhttp://acervodigital.unesp.br/handle/11449/72201
dc.identifier2-s2.0-84871169814
dc.identifier.urihttp://repositorioslatinoamericanos.uchile.cl/handle/2250/893095
dc.descriptionThe search for competitive advantage in a global environment must consider the use of tacit and explicit knowledge circulating inside companies. Differential factors can be easily replicated nowadays. Due to the great volume of knowledge and information, it is necessary to create a system that allows the management of important knowledge. Existing models for Knowledge Management are based on the reality at large companies. In Brazil, most of the companies are smaller ones. This work presents a simplified model to implement Knowledge Management in Small and Medium Companies in Brazil, based on a unique case study with limited scope. Despite some human and financial restrictions, Knowledge Management can help smaller companies, preserving organizational memory and increasing process efficiency. Observing a unique case prevented any generalization of the model. But the recommendations can be references to other companies, because projects like this must address the specific issues of each organization. The objective of this study is to introduce a simplified model for planning Knowledge Management at small companies in Brazil, considering their restrictions and also seeking to create a competitive advantage. Human aspects are very important in Knowledge Management, but that is not the focus of this study. The model was conceived presuming the participation of all people involved.
dc.languageeng
dc.relationProceedings of the European Conference on Knowledge Management, ECKM
dc.rightsinfo:eu-repo/semantics/closedAccess
dc.subjectKnowledge management in small companies
dc.subjectKnowledge management indicators
dc.subjectProject model for small companies
dc.subjectCompetitive advantage
dc.subjectDifferential factors
dc.subjectGlobal environment
dc.subjectHuman aspects
dc.subjectOrganizational memory
dc.subjectProcess efficiency
dc.subjectSmall companies
dc.subjectTacit and explicit knowledge
dc.subjectCompetition
dc.subjectKnowledge management
dc.subjectIndustry
dc.titleAn aproach for implementing knowledge management in small and medium companies in Brazil: A case study
dc.typeOtro


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