Impacto del concepto de calidad 4.0 sobre los sistemas de gestión de calidad

Abstract

We are in a changing world, where technology is advancing at an accelerated pace and generating more efficient, innovative, practical and useful devices, tools and methodologies. Quality Management evolves along with cultural, social, scientific and technological advances, with the need to adapt to environmental changes and emerging technologies, giving way to the term Quality 4.0 as the evolution of quality management from traditional management methods digitized and enhanced by the implementation of emerging technologies such as automation, in order to achieve high quality for maximum stakeholder satisfaction. An analysis of the state of the art of the Quality 4.0 concept at global, Latin American and Colombian level was carried out, facing the lack of documented information about it and in order to understand how it impacts Quality Management Systems.