Trabalho de Conclusão de Curso de Especialização
Controle intero nas operadoras de planos de saúde
Fecha
2005Autor
Salles, Manuela Bolico
Institución
Resumen
With the advent of the commercial liberality and the treated health
as a market, operators of health plans (legal entity that operate private
plans of assistance the health) had that to fit its products, services or
contracts, in accordance with Law 9,656/98, that it regulates the medical
assistance, hospital and odontológica in the Brazilian market. This new
reality caused the search for the excellency in the given services, being
basic the total quality in the organizations. This article approaches the
improve managemental that must be used in the Operators of Plans of
Health so that the exerted activities take care of to the administrative cycle
organizacional, or either, planning execution control versus operational
tactician strategical. As methodology one applies models of internal
Control and Operational Auditorship and Management. One uses referencial theoretician based on medical texts and account-administrative
for better agreement of the information to multidiscipline and on the final
considerações, one demonstrates benefits in the application of this system
of management and ratifies it necessity of the integration in the involved
areas (medicates, druggist, nursing and administrative) inside of the operators of health plans.