Satisfação profissional de Representantes Comerciais no Rio Grande do Sul

Abstract

Work has always been relevant in the daily lives of the individuals, and it can be seen in different ways depending on various characteristics such as: culture, subjectivity, among others. Moreover, work can be perceived as a source of identity and fulfillment. Job satisfaction is currently essential, being an important mechanism to avoid physical and/or psychological harm to the subject, besides being essential for the individual to have full personal development. The present qualitative study aimed to evaluate the Job Satisfaction of Commercial Representatives in the State of Rio Grande do Sul. For data collection, biosociodemographic questionnaires were conducted and the Job Satisfaction Scale (OSI) was used with six sales representatives. The results indicate that in some items the professionals feel more satisfied, while in others there is dissatisfaction. When it comes to work flexibility, the members of the research feel satisfied, this being the item with the highest average. However, in the item related to salary, experience and responsibility, the average was lower, showing that the commercial representatives surveyed are dissatisfied with this item. In this manner, it becomes necessary to pay attention to the job satisfaction of the Commercial Representatives, in order to improve their quality of life and well-being at work. That said, it is necessary to have a close look from psychology with issues related to work and questions regarding the health of the worker, both physical and psychological.