Trabalho de Conclusão de Curso de Graduação
O enfoque estratégico da ISO 30300 para os arquivos
Fecha
2015-06-22Registro en:
SILVA, S. D. C. O enfoque estratégico da ISO 30300 para os arquivos. 2015. 82 p. Trabalho de Conclusão de Curso (Graduação em Arquivologia) – Universidade Federal de Santa Maria, Santa Maria, RS, 2015.
Autor
Silva, Scheila Daniela Capeletti da
Institución
Resumen
This study aimed to highlight the strategic aspects of the ISO 30300 standard for archival management. Knowledge of standards and specifications for files in companies and / or organizations is still a point to be discovered. So it's time to put on the agenda document management with its rules and specification directed to files in general, in order to visualize a focus that will bring greater consistency in the quality of document management and longed for so studied. The approach of this research was qualitative, with exploratory theoretical goal and had as a literature procedure. The collection method was a literature research directed to the topic. It was sought to recognize in the literature, which has been published so that they proceed with the organization of ideas so that it systematized the subject. To do so, books were consulted, brochures, theses, papers and scientific articles on the internet. Planning the research was to show the meeting of data by a comparison of ISO and ISO 30300 elucidation of standards, based on the theoretical framework to explain them. This study is relevant since the implementation of quality in the archives is growing, following the development of quality management and continuous improvement should be object to become optimized processes, creating high quality products, services and raising the qualification of excellence. In addition, it was observed that there is a theoretical basis based on the national literature in relation to ISO 30300.