El diagnostico empresarial que se hizo a la empresa de acueducto alcantarillado y aseo del espinal ESP. Buscaba fortalecer institucionalmente para posicionarse en el mercado local con la atenci?n de las demandas del servicio para los nuevos suscriptores y las necesidades reales de toda la poblaci?n. Buscando conocer las amenazas y debilidades que deb?a corregir la empresa. De igual forma aprovechar las oportunidades y fortalezas que tiene. Sacando su m?ximo provecho. Se plantearon unos objetivos espec?ficos y uno general que buscaron resolver la pregunta de investigaci?n planeada para el desarrollo del trabajo. La cual tuvo una respuesta y se cumplieron todos los objetivos planteados bajo la metodolog?a escogida. Es importante saber que la misi?n de la empresa se queda corta con el objeto real de esta y la misi?n est? a menos de 6 meses de cumplirse. Se requiere invertir financieramente en mejorar diferentes situaciones internas como competencias laborales, clima organizacional y comunicaci?n asertiva Tambi?n es importante que la organizaci?n cree instrumentos como el manual de procesos y procedimientos de cada ?rea, adoptar el reglamento interno y consolidar el manual de contrataci?n.The business diagnosis that was made to the company of aqueduct sewage and spinal cleaning ESP. It sought to strengthen institutionally to position itself in the local market with the attention of service demands for new subscribers and the real needs of the entire population. Looking to know the threats and weaknesses that the company should correct. Similarly, take advantage of the opportunities and strengths you have. Making the most of it. Specific objectives and a general one were raised that sought to solve the research question planned for the development of the work. Which had an answer and all the objectives set under the chosen methodology were met. It is important to know that the company's mission falls short of the real purpose of the company and the mission is less than 6 months after its completion. It is necessary to invest financially in improving different internal situations such as labor competencies, organizational climate and assertive communication. It is also important that the organization create instruments such as the process and procedures manual for each area, adopt the internal regulations and consolidate the hiring manual.