El centro de escucha laboral con orientación preventiva y predictiva y su influencia en el mejoramiento de la salud mental de la población laboral formal en Armenia

Abstract

The present work seeks to determine the contribution of a labor listening center with preventive and predictive orientation in the improvement of the mental health of the formal labor population in the municipality of Armenia, Quindío. The target population is people working in the municipality of Armenia in the formal sector, who are in the age range of 18 to 62 years. The problem of the research arises from the worrying current state of the mental health of the labor population of the municipality of Armenia, since it has been shown that occupational diseases related to mental health have been increasing in recent years.. In addition, the inefficiency of the health system in the provision of social services aimed at the formal labor population that can contribute to the improvement of their mental health is added.

For the research, the mixed method was applied. As a first step, the targeted population was characterized, from a demographic, business and mental approach. Then, the key actors of the municipality of Armenia and their position on a proposal to improve the mental health of the formal labor population were recognized. Finally, the operational plan for the creation and operation of the labor listening center is designed, which is recognized as a community device. The design of this strategy turns out to be an appropriate alternative for the integration of actions, resources and objectives aimed at preventive and predictive management in the field of mental health.