dc.creatorPuraivan, Eduardo
dc.creatorLeón, Marcelo
dc.creatorBeltran, Jarnishs
dc.creatorRiquelme, Fabián
dc.date2022-10-12T18:19:42Z
dc.date2022-10-12T18:19:42Z
dc.date2021
dc.date.accessioned2023-08-25T20:01:44Z
dc.date.available2023-08-25T20:01:44Z
dc.identifier2166-0727
dc.identifier10.23919/CISTI52073.2021.9476312
dc.identifierhttps://hdl.handle.net/20.500.12536/1839
dc.identifier.urihttps://repositorioslatinoamericanos.uchile.cl/handle/2250/8437685
dc.descriptionStudent stress is a problem that hinders the teaching-learning processes, and that has increased considerably since the beginning of the Covid-19 pandemic. This article introduces a framework for the development of an emotion-based decision support tool for learning processes. As a case study, we consider undergraduate students starting their academic year virtually in the context of a pandemic. Through the application of the PANAS questionnaire and NLP techniques on free-text responses, students' emotions are automatically classified as positive and negative, as well as a level of basic emotions of the Plutchik model. The results allow to identify the most frequent sentiments in students. Also, they show concordances between both measurement instruments and a high capacity for the classification of emotions.
dc.formatapplication/pdf
dc.languageen
dc.source16th Iberian Conference on Information Systems and Technologies (CISTI)
dc.subjectE-learning
dc.subjectSentiment analysis
dc.subjectPANAS
dc.subjectCovid-19
dc.subjectDecision support tool
dc.titleEmotion-based decision support tool for learning processes
dc.typeArtículo de revista


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