Sistema web/móvil para el proceso de gestión del control de pasajes de la cooperativa de transporte “TRANSPOLITANA S.A.”
Web / mobile system for the process of managing the control of passages of the transport cooperative "TRANSPOLITANA S.A."
| dc.creator | Benítez-Cárdenas, José Junior | |
| dc.creator | Lucas-García, Dany Xavier | |
| dc.date | 2019-07-09 | |
| dc.date.accessioned | 2023-08-08T20:57:10Z | |
| dc.date.available | 2023-08-08T20:57:10Z | |
| dc.identifier | https://publicacionescd.uleam.edu.ec/index.php/encriptar/article/view/93 | |
| dc.identifier.uri | https://repositorioslatinoamericanos.uchile.cl/handle/2250/8073384 | |
| dc.description | El transporte es uno de los servicios de mayor requerimiento de los estudiantes en todos los niveles y contextos, el mismo que debe brindar seguridad, puntualidad y responsabilidad; en relación a este tema en el cantón Montecristi es notorio la demanda del servicio de transporte, tanto por estudiantes, docentes y personal administrativo de la Universidad Laica Eloy Alfaro, en base a esta necesidad se planteó ejecutar un sistema Web y Móvil para el proceso del control de pasaje, asimismo fue necesario determinar los procesos de gestión de pasajes que llevaban manualmente la cooperativa y de acuerdo a los resultados obtenidos y con ayuda del personal que labora dentro de la cooperativa, se obtuvo los requerimientos necesarios para el desarrollo del sistema. Se empleó el método inductivo. Se trata de una investigación de campo, para el conocimiento de la realidad y de manera profunda por medio del análisis de la situación actual de la compañía. Además, se encuestó a 285 usuarios de la cooperativa “Transpolitana”, y también a 22 transportistas. Se determinó que era necesario considerar el proceso de registro de clientes, el listado de los pasajeros, el cobro de pasajes, información segura, generación de carné, pago amigo, pago de usuarios no regulares, reserva de pasaje, notificación de pérdida de objeto, consulta de saldos, generación de código QR para la información del cliente y registro de conductores. Palabras clave: sistema web, sistema móvil, pasaje, transporte terrestre, gestión de control. ABSTRACT Transportation is one of the services most required by students at all levels and contexts, the same that must provide safety, punctuality and responsibility; In relation to this issue in the Montecristi canton, the demand for the transport service is notorious, both by students, teachers and administrative staff of the Universidad Laica Eloy Alfaro, based on this need it was proposed to implement a Web and Mobile system for the process of Passage control, it was also necessary to determine the passage management processes that the cooperative carried out manually and, according to the results obtained and with the help of the personnel working within the cooperative, the necessary requirements were obtained for the development of the system. The inductive method was used. It is a field investigation, for the knowledge of reality and in depth through the analysis of the current situation of the company. In addition, 285 users of the “Transpolitana” cooperative were surveyed, as well as 22 carriers. It was determined that it was necessary to consider the customer registration process, the passenger list, the collection of tickets, secure information, card generation, friend payment, payment of non-regular users, ticket reservation, notification of loss of object, balance inquiry, QR code generation for customer information and driver registration. Keywords: web system, mobile system, passage, land transport, control management. Fecha de recepción: 25 de abril de 2019; Fecha de aceptación: 08 de julio de 2019; Fecha de publicación: 09 de julio de 2019. | es-ES |
| dc.description | Transportation is one of the services most required by students at all levels and contexts, the same that must provide safety, punctuality and responsibility; In relation to this issue in the Montecristi canton, the demand for the transport service is notorious, both by students, teachers and administrative staff of the Universidad Laica Eloy Alfaro, based on this need it was proposed to implement a Web and Mobile system for the process of Passage control, it was also necessary to determine the passage management processes that the cooperative carried out manually and, according to the results obtained and with the help of the personnel working within the cooperative, the necessary requirements were obtained for the development of the system. The inductive method was used. It is a field investigation, for the knowledge of reality and in depth through the analysis of the current situation of the company. In addition, 285 users of the “Transpolitana” cooperative were surveyed, as well as 22 carriers. It was determined that it was necessary to consider the customer registration process, the passenger list, the collection of tickets, secure information, card generation, friend payment, payment of non-regular users, ticket reservation, notification of loss of object, balance inquiry, QR code generation for customer information and driver registration. Keywords: web system, mobile system, passage, land transport, control management. | en-US |
| dc.format | application/pdf | |
| dc.format | text/troff | |
| dc.language | spa | |
| dc.publisher | Editorial Universitario ULEAM | es-ES |
| dc.relation | https://publicacionescd.uleam.edu.ec/index.php/encriptar/article/view/93/192 | |
| dc.relation | https://publicacionescd.uleam.edu.ec/index.php/encriptar/article/view/93/193 | |
| dc.rights | Derechos de autor 2019 Revista Científica de Informática ENCRIPTAR - ISSN: 2737-6389. | es-ES |
| dc.rights | http://creativecommons.org/licenses/by-nc-sa/4.0 | es-ES |
| dc.source | Revista Científica de Informática ENCRIPTAR - ISSN: 2737-6389.; Vol. 2 Núm. 4 (2019): Revista Científica de Informática ENCRIPTAR.; 28-38 | es-ES |
| dc.source | Scientific Journal of Informatics ENCRYPT - ISSN: 2737-6389.; Vol 2 No 4 (2019): Revista Científica de Informática ENCRIPTAR.; 28-38 | en-US |
| dc.source | 2737-6389 | |
| dc.title | Sistema web/móvil para el proceso de gestión del control de pasajes de la cooperativa de transporte “TRANSPOLITANA S.A.” | es-ES |
| dc.title | Web / mobile system for the process of managing the control of passages of the transport cooperative "TRANSPOLITANA S.A." | en-US |
| dc.type | info:eu-repo/semantics/article | |
| dc.type | info:eu-repo/semantics/publishedVersion | |
| dc.type | Artículo revisado por pares | es-ES |