Article
The key factors of total quality management in the service sector: a cross-cultural study
Registro en:
2-s2.0-85060515977
Autor
Bouranta N., Psomas E., Suárez-Barraza M.F., Jaca C.
Institución
Resumen
https://www.scopus.com/inward/record.uri?eid=2-s2.0-85060515977&doi=10.1108%2fBIJ-09-2017-0240&partnerID=40&md5=e3f47a9afae4dcec9aa432929339899e