Capítulo - Parte de Libro
The project management and the human error
Fecha
2022Registro en:
9786525801735
Universidad Autónoma de Occidente
Repositorio Educativo Digital UAO
Autor
Martínez Oropesa, Ciro
Institución
Resumen
Based on the framework of the
Rasmussen model, this research focused on
establishing a relationship between human
error and project success to execute error
detection, particularly concentrating on the
causes associated with the project development
systems and practices used. The applied
research involved a strategic sample of two
companies, 14 projects under execution and
68 stakeholders playing different roles in
projects. Therefore, documentary evidence and
stakeholder perceptions were collected through
surveys and semi-structured interviews to assess
the occurrence of human errors and their impact
on project success regarding time, scope, cost,
quality and management. Furthermore, the
Rasmussen model and its supporting analysis
tools were implemented to foster decision-making
and cognitive processes. Results indicated that
the research successfully identified root causes
of the error and their relationship with automation based decision-making and defined compliance
with rules or previous knowledge and means of
preventing or defending from them