bachelorThesis
Propuesta de un plan de comunicación para situaciones de crisis en la EMAC (Empresa Municipal de Aseo en Cuenca)
Fecha
2023-03Autor
Espinoza Mora, Thalia Lorena
Institución
Resumen
This work focused on identifying the internal and external problems of the Municipal Cleaning Company of Cuenca (EMAC), factors that prevent a good performance in crisis situations. Based on the information gathered, a communication plan with strategies for dealing with crisis situations was proposed.