masterThesis
Liderazgo y su incidencia en la implementación del modelo de calidad “EFQM” caso: Unidad Educativa San José La Salle de Guayaquil
Fecha
2022Autor
León Sánchez, Katherine Magdalena
Institución
Resumen
This research aims to determine the relationship between leadership and the implementation
of the "EFQM" quality model in the UESJLS. The research is non-experimental with a
quantitative approach. Additionally, non-measurable characteristics of the consumer were
evaluated in terms of the correlation between the results, it was possible to determine that the
leadership and development and involvement of people of 0.966; Results orientation 0.842
and institutional leadership 0.953, this means that the model shows that the variables are
significant and affect the leadership of the "EFQM" quality model in the UESJLS. Finally, it
is determined that the model shows the significant variables for it, which are the Development
and involvement of people and the Institutional Leadership that really have an impact on the
implementation of the EFQM model in the educational institution.