Multi-criteria analysis of Advanced Planning System implementation

Abstract

The implementation of Advanced Planning Systems (APS) software may offers to Supply Chain Management (SCM) planning and optimization functionalities to industrial processes. A complete assessment of APS implementation should involve multiple criteria. Analytic Hierarchy Process (AHP) is worldwide multi-criteria analysis method. The Benefits, Opportunities, Costs, and Risks (BOCR) is a model developed from AHP theory. BOCR model allows a flexible analysis and potentially richer as opposed to only costs and benefits analysis. For APS implementation benefits are regarding to customer services, internal business processes and modular architecture issues; Opportunities relates to flexibility in adapting to changes, errors reducing, innovation and learning; Costs relates to project on budget, project on time and SCM costs; and Risks are associated with data, process, and user fit. The objective in this paper is to present a model for the assessment of APS implementation.