Capital intelectual: medidas tangíveis do aprendizado intangível

Abstract

Intellectual capital has a value that can be measured in companies, it may be what drives your profit, or the value of your shares in the stock exchange. It is not easy to measure. However, the value of intellectual capital, as human capital, has a non-scalable value and that extends to the value of one's own life and the joy of living. When talking about information management, risk management and communication management, there is still no better an example than the brain. It is in this that all things begin, and in this that all things have their end. The ability to manage comes from the brain and must be developed and pursued by people who want better performance through continuous training because the brain is constantly evolving. This work has three main objectives: the first, being the awareness of the value of the brain as an Information Management System and as the main element of intellectual capital; the second, awareness of the value of self, as a source of basic information for the existence of any company, whatever; and the third, the evaluation of the evolution of intellectual capital, as human capital, after a period of 6 months of learning in two classes of postgraduate students of two MBA courses one being in Information and Communication Management and the other in Management of Telecommunications Services offered at the Federal Technological University of Paraná, in 2017, in the city of Curitiba, Paraná, Brazil. A survey was conducted after 6 months of classes and trainings through teamwork, researches and lectures in a group of 53 students. The research was carried out using a questionnaire with 51 questions in order to evaluate the capacity of innovation (vision), ability to manage teams (affectivity), ability to carry out projects (realization) and attention to rules and methods (attention). The entire course lasted 18 months. Through the analysis by a graph of radar model with markers, the performance is shown. It can be observed that the evolution of knowledge in the areas evaluated was 28.56% for Innovation Capacity (Vision), 10.46% for Team Management Capacity (Affectivity), 13.31% for Project Realization (Realization) and 11.89% for Attention to Rules and Methods (Attention). There are many ways to train the brain and the skills required in management. It is with the day-by-day working time in hours, months, and years of training and retraining these skills that will make these people great managers of people, projects, information and time.