Ulixes Mobile, protótipo de um aplicativo alimentador de um Field Service Management System

Abstract

In 2011 was proposed as Completion of Course Work, based on an extensive survey of requirements, an application to more fully meet the needs of complex processes of management field services for companies who need such services. However, during the development of such system the mobile application that is used by technicians was left in the background as the main objective at the time was to develop the ticket management system. Taking this into account, this work has the purpose to develop a prototype of an application for the Android operation system that meet more completelly the requirements of the field technicians