Sistema para aviso de objetos postais

Abstract

In the postal system, provided by the ECT (Post and Telegraph), a sender posts a object to a particular recipient, and in case of absence in the destination address notifications about deli-very attempt are left. The time, fuel and paper spent to a failed delivery attempt generates an excessive spending for the ECT. This problem is worse in small towns where contains only one agency and objects remain for a certain time to recipient withdraw. In addition, are required warnings to inform the client of a object arrival. This paper proposes a system that offers more convenience to ECT customers, taking advantage of mobile technology, via SMS or email to informe customers about the delivery and verifica-tion of possible problems during the course of its objects. This prevents the return of postal items and the spending of paper, fuel and postman time to deliver Receive Notices (RN) and Arrival Notices (AN). Structured analysis was used in this project. So, its possible to add this service in the ECT for customers track their orders, all this through the Automatic Receipt Ack-nowledgement (ARA) or Notice of Automatic Arrival (NAA). In this work was found that is possible this system development, therefore obtain a significant reduction in spending of ECT agencies.