specializationThesis
Gestão de riscos no desenvolvimento de uma ferramenta de software para gerenciamento de serviços
Fecha
2019-06-05Registro en:
SIMÕES, Raony Saturnino; LIMA, Rafael Henrique Palma. Gestão de riscos no desenvolvimento de uma ferramenta de software para gerenciamento de serviços. 2019. 20 f. Trabalho de Conclusão de Curso (Especialização) - Universidade Tecnológica Federal do Paraná, Londrina, 2019.
Autor
Simões, Raony Saturnino
Lima, Rafael Henrique Palma
Resumen
The process of software development and implementation involves many factors and planning, caution is required before starting development, proper planning and risk management can avoid serious execution errors during the steps to be fulfilled and may compromise the others to the point of failure. the only solution is to abort the project. Software projects are subject to a number of risks and identify them, assists decision makers and directs the project. This case study aims to identify the risks relevant to the implementation of a service management platform of a company that specializes in climate control and justify the importance of risk management in projects.