masterThesis
Produção de software livre por uma empresa estatal de tecnologia da informação: um estudo de caso sob a perspectiva da tecnologia social
Fecha
2019-02-11Registro en:
LISBOA, Flávio Gomes da Silva. Produção de software livre por uma empresa estatal de tecnologia da informação: um estudo de caso sob a perspectiva da tecnologia social. 2018. 172 f. Dissertação (Mestrado em Tecnologia e Sociedade) - Universidade Tecnológica Federal do Paraná, Curitiba, 2018.
Autor
Lisboa, Flávio Gomes da Silva
Resumen
The purpose of this study is to understand how the process of building a free
software, selected from documentary research, was realized by users and
developers of Serviço Federal de Processamento de Dados – Serpro, a information
technology – IT – state-owned enterprise, between 2003 and 2018, respectively the
beginning of the Serpro Program of Free Software, and the year of conclusion of this
work. Through an exploratory qualitative research with case study, this work intends
to fill a gap found in the studies of science, technology and society referring to
research that relates free software and state-owned enterprise with social technology,
under the assumptions that free software communities share the fundamental
principles of self-management and collective ownership of means of production with
enterprises of solidarity economy and that there are similar features in the concepts
of free software and social technology. Free software is software that can be freely
executed, studied, changed and shared. Solidarity economy is a proposal of
alternative to the capitalist mode of production and the social technology is a
cognitive platform for the constitution of solidarity economy enterprises. These
concepts are presented in more detail and aligned in the context of the State, where
state-owned enterprises are inserted. Based on the confrontation between various
documentary sources, such as the company's corporate site, TEMA magazine, the
Brazilian Public Software Portal and the Citizen Information Service Electronic
System, and semi-structured interviews with Serpro employees who participated the
use and development of the selected software, it was possible to understand, from
the perspective of social technology, as a state-owned IT company, faced with a
duality of economic interests that produce ambiguous actions, managed to produce a
certain free software and what the adherence of this artifact to the concept of social
technology, in the sense of producing social inclusion. Througout the research it was
possible to measure the effective production of free software by Serpro in the studied
period.
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