The effect of new technologies on psychological consequences and risk perceptions of sales agents

Review

Fecha

2018

Registro en:

21, 11, 1409-1429

13669877

https://hdl.handle.net/20.500.12728/4343

https://repositorioslatinoamericanos.uchile.cl/handle/2250/5146825

Autor

Díaz E.

Martín-Consuegra D.

Esteban Á.

Institución

Universidad Autónoma de Chile

Materias

risk perceptions

service cannibalization

Human resource management

Uncertainty analysis

Distribution channel

Employee commitment

Employee productivity

Internet channels

Marketing channels

Psychological effects

service cannibalization

Structural equation modeling

Risk perception

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