The Impact of Quality Management on Profitability: An Empirical Study

dc.creatorPignanelli, Alexandre
dc.creatorCsillag, João Mário
dc.date2008-06-27
dc.date.accessioned2022-11-04T02:52:51Z
dc.date.available2022-11-04T02:52:51Z
dc.identifierhttps://bibliotecadigital.fgv.br/ojs/index.php/joscm/article/view/11629
dc.identifier.urihttps://repositorioslatinoamericanos.uchile.cl/handle/2250/5072005
dc.descriptionThe article investigates the impact of quality on profitability, following the evolution duringa ten years period of 31 firms recognized by Brazilian National Quality Award (PNQ). Data of other companiesfrom the same sectors were also considered, reaching 5354 observations. The statistical analysesincluded regressions, parametric and non-parametric analyses.en-US
dc.formatapplication/pdf
dc.languageeng
dc.publisherFGV EAESPen-US
dc.relationhttps://bibliotecadigital.fgv.br/ojs/index.php/joscm/article/view/11629/10565
dc.sourceJournal of Operations and Supply Chain Management; Vol. 1 No. 1 (2008): January - June; 66-77en-US
dc.sourceJournal of Operations and Supply Chain Management; v. 1 n. 1 (2008): January - June; 66-77pt-BR
dc.source1984-3046
dc.subjectQuality managementen-US
dc.subjectperformanceen-US
dc.subjectprofitabilityen-US
dc.subjectquality awarden-US
dc.subjectempirical researchen-US
dc.titleThe Impact of Quality Management on Profitability: An Empirical Studyen-US
dc.typeinfo:eu-repo/semantics/article
dc.typeinfo:eu-repo/semantics/publishedVersion


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