Diseño de un plan de acción para la mejora de procesos del departamento de Calidad de importaciones de una empresa de Agenciamiento de aduana ubicada en la ciudad de Guayaquil

Abstract

The objective of the project was to make an action plan for the improvement of processes of the quality department, the action plan was designed with identified actions to solve the causes and effects of the project's problems, within each action for improvement there is a proposal to solve them.