bachelorThesis
Formulación del diseño de propuesta del sistema de gestión de calidad, bajo la norma ISO 9001:2008, para calzado La Casa del Pantanero
Fecha
2014-07Autor
Montero Molina, Silvana Elizabeth
Institución
Resumen
The document is based on ISO 9001: 2008, which specifies requirements for a quality management system for footwear "La Casa del Pantanero" which is a company dedicated to the manufacture of footwear primarily industrial, with the adoption this system, the organization starts a new culture focused on quality and customer satisfaction, obtaining advantages: improve processes, reduce costs, be more efficient in the use of resources, minimize waste, etc.