bachelorThesis
Diseño de procesos para el departamento de admisiones en hospital León Becerra de Guayaquil
Fecha
2014-05Autor
Espinoza Ladd, Carolina Lissette
Franco Gómez, Gingger Tamara
Institución
Resumen
In the news, the Ecuadorian State has increased economic investment to the sector of Health to improve the quality of life and meet the health care of the population. This compromises the Hospital Institutions need to adapt to new changes and adjustments, considering the growth in infrastructure, equipment, technology and process designs.
In this project box design processes for the Department of León Becerra Hospital Admissions of Guayaquil, where he provides details of each of the indicated processes to optimize time, resources and improve patient care. For proper design methodology applied work, the collection of information is performed, and the analysis of current situations and activities under the Qualitative Method, where the social structure or key participants involved in the process was evaluated. This will allow positive changes can be made for the welfare of the institution and direct way to the Admissions Department. Using the techniques of observation and interview, as it further examines the expanded information and determined what the distortions that affect the performance of activities and served as a basis for proposing the design process are presented. The implementation of the design process will achieve an improvement in the comprehensive and efficient at entry and exit of the patient to reach the hospital facilities and are intended to correct the usual functions and are conducted in a systematic and orderly fashion care.