Tesis
Tecnologias da informação e comunicação na saúde – Telessaúde : um estudo de caso
Fecha
2014-04-09Registro en:
OLIVI, Magali. Tecnologias da informação e comunicação na saúde – Telessaúde: um estudo de caso. 2014. 168 f. Tese (Doutorado em Educação) - Universidade Federal de Mato Grosso, Instituto de Educação, Cuiabá, 2014.
Autor
Alonso, Kátia Morosov
http://lattes.cnpq.br/3326858103129656
Alonso, Kátia Morosov
654.466.741-20
http://lattes.cnpq.br/3326858103129656
Santos, Neuci Cunha dos
741.367.807-10
http://lattes.cnpq.br/7221842603116579
654.466.741-20
Maciel, Cristiano
681.956.560-72
http://lattes.cnpq.br/5234437367053668
Villaça, Leda Maria de Souza
040.508.968-69
http://lattes.cnpq.br/6308101022986288
Peres, Heloisa Helena Ciqueto
032.174.328-86
http://lattes.cnpq.br/8084987548352373
Cutolo, Luiz Roberto Agea
376.760.839-15
http://lattes.cnpq.br/9742453607223778
Institución
Resumen
The Information and Communication Technologies are used in all areas of human activity. In
health they have encouraged researches that seek improvements in the quality of health care
and professional training through continuing education. One strategy that the Ministry of
Health is using to improve the care of the Health System to the user is Brazil Telehealth
Networks Program. This program is developed in healthcare facilities that have implemented
the Family Health Strategy with the aim of developing actions to support health care, and
especially for the permanent education of Family Health, aiming at education for work and in
the perspective of changes in work practices that result in the quality of care in the Primary
Care National Health System. Based on these principles, this study aims at examining the
conceptions of health professionals involved in the mentioned project, with the focus on the
use of ICT in health. The approach that underpins the research is qualitative, using in certain
phases an exploratory / descriptive methodology and the case study, data were collected in
2012. As instruments of data collection, interviews with the Telehealth core team,
questionnaire for professionals of health facilities, and document analysis in this case, the
projects in the Santa Catarina state were used. 98 questionnaires were completed. Of the
participants, 83% were female and 86% with training at the college level and 55% are nurses.
As factors that facilitate participation in telehealth were cited: access the internet at UBS,
organization of routine team, support the manager. The factors that hinder s: a very large
demand for service, the internet speed is slow and time of web conferencing. For the analysis
of the questionnaires was used the so-called "content analysis", from where emerged
categories, that involved the conceptions about the use of ICT in Telehealth. It became
evident that the demand in the services of the Family Health Program, and the physical
structure of health facilities are important requisites for the functioning of Telehealth. The
Telehealth has emerged in the answers as a means of improvement for health professionals.
The demand of care in the Family Health Strategy versus telehealth services; Physical
structure and technological resources for the realization of Telehealth; The Telehealth as an
improvement in occupational Health Family Strategy. The research identified the need for
investment in technology resources, the importance of support from managers, and design
professionals that Brazil Telehealth Networks Program is an important tool in updating and
ongoing training that will result in improving the quality of user assistance services health.