masterThesis
O processo de compras de material de consumo do Centro de Biociências na perspectiva da gestão de processo e Sistema Toyota de Produção
Fecha
2016-10-18Registro en:
SILVA, Jussier Lourenço da. O processo de compras de material de consumo do Centro de Biociências na perspectiva da gestão de processo e Sistema Toyota de Produção. 2016. 76f. Dissertação (Mestrado Profissional em Gestão de Processos Institucionais) - Centro de Ciências Humanas, Letras e Artes, Universidade Federal do Rio Grande do Norte, Natal, 2016.
Autor
Silva, Jussier Lourenço da
Resumen
This technical project aims to analyze the purchasing process of consumption via “Registro
de preços”the sistematic routine available in the SIG systems (SIPAC) of UniversidadeFederal
do Rio Grande do Norte (UFRN). The process mapping was implemented by watching the
Biosciences Center (BC), one of the academic UFRN`s units, in order to view the entire flow
of the process, identify waste and propose improvements to avoid them through the principles
of Process Management business (PMB) and tools of the Toyota Production System (TPS), in
order to improve their efficiency. The research methodology is descriptive exploratory type,
whose main foundation consists of an adaptation of the Action Research strategy, which has
participatory nature premise and gives change in a planned process. Thus, we analyze the
process flow, taking as reference literature and specialized tools of the Toyota Production
System; Lean process; Businees Process Management (BPM); and Business Process
Management Notation (BPMN). After analyzing the flow this study concludes that the case in
question, presents its lead time than expected. The study finds that there are several
opportunities in the management impact of improvements. With this, it shows that the
management tools based on BPM and STP, enable structural actions and more efficient control
of tasks, minimizing waste and reducing the lead time of the process and increasing their
productivity.