masterThesis
Gestão de materiais do Instituto Federal de Educação, Ciência e Tecnologia da Paraíba - Campus Picuí: uma proposta de intervenção
Fecha
2018-02-12Registro en:
NUNES, Paula Barrêto Maia. Gestão de materiais do Instituto Federal de Educação, Ciência e Tecnologia da Paraíba - Campus Picuí: uma proposta de intervenção. 2018. 114f. Dissertação (Mestrado Profissional em Gestão Pública) - Centro de Ciências Sociais Aplicadas, Universidade Federal do Rio Grande do Norte, Natal, 2018.
Autor
Nunes, Paula Barrêto Maia
Resumen
The present paper proposes to analyze the Warehouse sector of the IFPB - Picuí through
Quality Management tools in order to raise the problems encountered in all the steps of the
sector. With this, we seek to identify the possible causes again through the 5W3H tool, seek to
propose solutions in order to remedy such problems and make the sector more efficient and
consequently with less waste of public money. The Warehouse has the role of planning
common acquisitions, tracking the order, receiving it, conferencing, and keeping up the
distribution to the end user. Thus, the present work constructs the flow chart of each stage of
work in the Warehouse, analyzed according to the current norms and the Warehouse Manual
of the institution. After this, the problems of each step are identified and one is selected as a
priority to find its causes from tools like Cause and Effect Diagram or Ishikawa Diagram and
5W3H. To propose solutions, the 5W3H tool was used. The methodology adopted was
through bibliographical and documentary research, for later data collection through semistructured
interviews. After this discussion is presented a proposal of intervention to the
studied Campus with the intention of tracing possible solutions to the problems found
suggesting new procedures and presenting new flowcharts.