Servidores públicos federais no contexto da nova gestão pública: atuação dos técnicos de nível superior da UFRN

Abstract

The public universities, as institutions which are responsible for the cultural and professional instruction of excellence, for an expressive part of the scientific and technological production and for the knowledge transference to the productive processes, represent some of the most complexes productive organizations of society. Therefore, the composition of a qualified picture of workers must reflect the routes it needs to take to project itself in the future, flattering the current premises from the public institutional context. The research has as main target understand how do the superior level workers from the administrative career of the UFRN realize the new model of public management, considering aspects such as the focus on the citizen, professionalization, merit, strategic planning and measurement of results, on the scope of his professional acting. It is descriptive type and is characterizes as a study of case, in which were investigated the technical-administrative workers in education, occupiers of crowded superior level roles in UFRN, using the qualitative approach of analysis, based on a bibliographic, documental and field research. The collected data through documents organized in reports and institutional statists, also in relevant legislation and standardization, were the base to the formulation of the profiles from the technical-administrative workers of the institution. The field research analyzes answers about the aspects of the new public management, through the content analysis method and the categorical analysis technic. With the profile analysis of the superior level workers, was possible to verify the application of the technical professionals in the UFRN and the main characteristics of this occupational group on relation to the new public management’s assumptions. Yet in many aspect there are convergence between the management practical and the precepts of the new public management, it’s not possible to affirm that the workers have taken the working processes of the new public management model.