Monografias de Especialização
A gerência média em universidades: um estudo com chefes de departamento da UFMG sobre a busca de informação para o processo decisório
Fecha
2013-05-06Autor
Lilian Gomes Muratori
Institución
Resumen
The aim of this monograph was to analyze the behavior of Departments Chiefs at School of Nursing of Universidade Federal de Minas Gerais in seeking information to support the process of collegial decision making. To reach that goal, it was developed a qualitative descriptive-explanatory research. Data were collected through semi-structured interviewsusing the critical incident technique. The results revealed that, given the variety of situations they face every day, the Departments Chiefs are engaged in the process of seeking information because they consider its essential to acquire both the knowledge they need to understand the situations/problems that affect the dynamics of working in the departmentand to conduct the collegiate meetings, and the knowledge that the Departmental Chamber members need to take well-founded decision in a way to minimize eventual mistakes and problems caused by misinformation or nescience