Herramienta diagnóstico de la gestión del conocimiento en colegios: caso de estudio Funza-Cundinamarca
Fecha
2020-07-07Registro en:
Silva, H. (2020). Herramienta diagnóstico de la gestión del conocimiento en colegios: caso de estudio Funza-Cundinamarca (Trabajo de grado de pregrado de Ingeniería Industrial). Universidad Santo Tomás. Bogotá, Colombia
reponame:Repositorio Institucional Universidad Santo Tomás
instname:Universidad Santo Tomás
Autor
Silva Moscoso, Humberto
Institución
Resumen
This research work aims to develop a diagnostic tool focused on the education sector of the municipality of Funza - Cundinamarca. What this measurement instrument intends is to assess the current state of the schools with respect to knowledge management. This work takes a descriptive research approach, in which studies carried out by several authors were taken into account, which allowed a preliminary approach to knowledge management in the education sector and the existence of models, tools or measurement and validation instrument. This measurement tool was applied to teachers, coordinators (academic and disciplinary) and principals of the most representative schools in the municipality of Funza Cundinamarca. To carry out the design of the questionnaire, adaptations were made of the main dimensions, variables and questions of the KMAT models (Knowledge Management Assessment Tool) by Arthur Andersen, the Stewart model (TransCelerate CKM Assessment Tool) and the American Productivity and Quality Center APQC (2019) “Knowledge Management Capability Assessment Tool”, of which the following dimensions were defined: Processes, Infrastructure and Technology, People, Culture and Evaluation.
Key words: Diagnostic tool, schools, knowledge management, models, KMAT.