Implementación de un plan de mejora para el área de concesiones y estaciones de servicio en Makro Supermayorista S.A.S.
Fecha
2022-04-02Registro en:
Dominguez Mora, I. (2022). Implementación de un plan de mejora para el área de concesiones de Makro Supermayorista. [Trabajo de grado, Universidad Santo Tomás, Colombia]. Repositorio Institucional
reponame:Repositorio Institucional Universidad Santo Tomás
instname:Universidad Santo Tomás
Autor
Dominguez Mora, Irina Naiad
Institución
Resumen
Makro is a multinational of Dutch origin, part of the SHV group, which has a presence in more than 33 countries on 3 continents, which makes it the largest wholesale chain in the world. In Colombia, Makro Supermayorista SAS is the largest wholesale chain in the country with more than 10,000 SKUs (Stock-keeping units) and 1,200 suppliers that supply 22 stores, making it one of the 100 largest companies in Colombia (Makro Colombia, s.f)
The purpose of this improvement plan is to create 3 main changes in the daily activities of the Concessions and Service Stations area after recognizing the weaknesses and threats that have arisen during the pandemic to improve the area's indicators and increase the efficiency of the procedures.