Diagnóstico de productividad y VSM del proceso generar facturas de pensiones en preescolar Colegio Reina de la Paz
Fecha
2020-07-30Registro en:
Galván Clavijo, A. F. y Mantilla Suárez, V. J. (2020). Diagnóstico de productividad y VSM del proceso generar facturas de pensiones en preescolar Colegio Reina de la Paz [Tesis de pregrado]. Universidad Santo Tomás, Bucaramanga, Colombia
reponame:Repositorio Institucional Universidad Santo Tomás
instname:Universidad Santo Tomás
Autor
Galván Clavijo, Alexander Fabián
Mantilla Suárez, Víctor Julián
Institución
Resumen
Through the use of the VSM tool, the Reina de la Paz´s School wants to increase the productivity of the administrative process called Generating Student Pension Invoices in Preschool; optimizing this process in order to deliver the invoices without errors and in an adequate time, also as not to intervene with school or administrative activities, before the students go home (11:30 am).
The VSM graphically analyzes the flow of materials and information through the activities and the procedures necessary to deliver a product or service, detecting opportunities for improvement and waste within the process. After that, will make the respective diagnosis, proposals will be made to apply a series of Lean Six Sigma tools that achieve lean productivity without waste.