Estructuración de los procesos de negocio para la gestión de proyectos de investigación hospitalaría
Fecha
2020-10-04Registro en:
Beltran Acuña, J. A. & Cubides suarez, D. (2020). Estructuración de los procesos de negocio para la gestión de proyectos de investigación hospitalaria [Tesis de pregrado en Ingeniería Ambiental, Universidad Santo Tomás] Repositorio Institucional - Universidad Santo Tomás
reponame:Repositorio Institucional Universidad Santo Tomás
instname:Universidad Santo Tomás
Autor
Beltran Acuña, Javier Alejandro
Cubides suarez, Daniela
Institución
Resumen
Research processes in university hospitals are subject to rules and
specific regulations aimed at the supervision and monitoring of activities
formative. However, it is not frequent to find studies that analyze the
Research problem as a substantive function of the institution and generator
of supplementary income from service provision activities. In this
research project is intended to deepen this point in a case of
study of the Bogotá Surgery Society - San José Hospital from the
perspective of business architecture that combines process management and
the vision of an information system.
In this document a business process system is structured
hospitals that respond to this purpose by collecting the
requirements embodied in an integrated documented system that includes
user, system and actor requirement maps in order to
classify them into functional and non-functional. Each of the parties involved
has its respective proposed performance indicator, since the institution
it does not take them into account in its process. After that, the map of
processes under BPMN standards, through which visits were made where
the information of the current process defined as AS IS that is carried out in
intuitive way. Subsequently, a proposed process is elaborated on how to
manage the research projects called TO BE from start to finish, passing
through the pre-contractual, contractual and post-contractual stages. By means of a
digital platform seeks to improve the process in reduction of time and simplicity
of the process from when the requirements are received until the
thematic offer. For this use case diagrams were elaborated, one in general
and a detailed one with each of the actors involved in the process,
consolidating the information provided by each of them in the database,
as specified in the entity relationship diagram. Finally, a
proposed implementation plan for the Bogotá Surgery Society - Hospital San jose.