Articulación de elementos facilitadores para la gestión de conocimiento en el sector hotelero en Tunja-Boyacá

Abstract

The hotel sector is one of the most diverse and complex because it depends on several factors for its sustainability and good performance. The following research aims to formulate strategies to strengthen aspects related to knowledge management in the hotel sector in the city of Tunja. The working hypothesis defines a low articulation between the facilitating elements that make up knowledge management.