Formulación de estrategias y métodos para la gestión del conocimiento en los comedores escolares ubicados en Bogotá, bajo los requisitos de la Norma Técnica ISO 30401:2019

Abstract

According to the standard, knowledge management is essential for organizations. It starts from the understanding that the work aims to generate valuable results for those through the application of knowledge. That is why the management of this becomes a logical path to identify, retain, maintain, appropriate and spread the differentiating elements of an organization. In other words, it becomes a key aspect for effectiveness, increased collaboration and competition. By having a knowledge management system, organizations will be able to identify, create, analyze, represent and distribute the knowledge associated with their processes to generate value. Finally, you will be able to respond quickly to changes in the environment. (Rodriguez Rojas, 2019).

Given the above, the Bogotá school feeding program (school canteens) is a program that requires strategies and methods for knowledge management as a key element to achieve competitive advantages, favoring the growth of its intellectual capital, creating opportunities for development through learning, practice and exchange. Impacting development and performance directly and indirectly through its increased capacity for innovation.

Thus, as this research work seeks to formulate strategies and methods for knowledge management in the district school cafeterias of Bogotá, in order to strengthen each of the processes involved through the creation and conservation of knowledge, which is key to the comprehensive development of the program.